Oh man.

Okay I just had my contractor repurchase a botched hardwoord floor install. He very reluctantly agreed to replace it -it was his fault. Now about 4 months later he and his crew began the project again, on thier dime, and just finished 1 room today. We cleaned it up and cleared the room enough to inspect some of the job. There is a piece near the edge (not baseboard loaction) that has a nice sized splinter/split. The Bellawood finish is intact but the piece is ruined ..about 2 inches split.

What can be done? I obviously should want it repaired. He's going to flip when I tell him. Can he just do that section?

I hope someone can answer tonight. They will be back in the morning.
This is a Lumber Liquidators contractor through Home Services agency.
I can post pictures tonight on request.

Biting tongue, I saw your post over at floormasters. How do you expect perfection from Bellawood? Why not call out Bellawood instead of blaming poor manufacturing on the contractor? I want to call you many four letter names right now....someone stop me.

The installer should be able to just change the one board with the split in it.

Thank you! Yes he said he can repair it and noone would be the wiser. I can take a breath now. Speaking of wiser ...why is that a-hole floormeintucson even a member here?

We just wanted to fix it and I regret having to even tell the contractor it is there. Sucks for everyone. Thanks for keeping your mouth shut next time floormeintucson, thank you.


..thanks dennis.

No problemo. I guess the guys on floormasters told you basically the same thing. I find it amazing how people believe everything in commercials, but hey Bob puts it in his house. LOL

But please accept my apologies. It musta been post traumatic stress from the last LL job I did, got splinters all day long.

Okay okay. The stuff doesnt seem to be too bad for wood but it is wood after all. I do not even blame Bellawood. I just didn't want to leave it as is and REALLY dreaded having to tell the contractor. This happens right? So what he's going to do is, since it is an edge piece, he's going to cut it out and put two finishing nails under where the baseboard will sit and let glue and the notch lock take care of the rest.

Will I be able to notice it if it is fixed with skilled hands?

Well, if this is floating floor then it shouldn't (must not) be locked into place with nails. The replacement board should only be glued to the surrounding board(s). If this is the last board along the wall, then the repair should be a simple matter to effect without interfering with the integrity of the floor.

Nope it isn't floating. Cleats or staples they are called I think. I will watch him do it without being anoying. He said i will not even notice it was fixed. I can't tell you how relieved I am. We've been waiting for months for this job to finish and the last thing I want to do is start over.

Just wait till you try and file a claim against them lol. It'll be a do over. They have no problem sacrificing their installers....oh sorry...sub-contractors when there are any manufacturing issues. This should please you.