We've just purchased a new home and we have been in it for less than two months. In the process of moving in, we got some minor scratches and nicks in the floor.
I brought in a hardwood flooring contractor to give me an estimate on repairing the scratches and nicks. He took one look at the floor and said it is full of chatter marks and needs to be completely refinished.
I brought in the hardwood flooring contractor who was the one who actually put in the floor for the builder and he thought it wasn't that bad and told me he could resolve the problems by just doing a good buffing of the floor and putting on another coat of poly. I don't know much about hardwood floors but everything I've read about chatter marks has indicated that it's not that easy to resolve.
Below is a link to a picture of the floor showing the chatter marks at the bottom of the picture:https://www.dropbox.com/s/r85oatofhaxwp ... M.png?dl=0
We will have to go through some level of effort and expense to move our furniture out so that this work can be done so I want to make sure it is done correctly. I have two different opinions on what needs to be done - how can I determine which is correct?