Amish made hardwood

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 Post subject: Opinions or feedback on Brazilian Direct
PostPosted: Sat Jan 15, 2011 1:50 pm 
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Joined: Sat Jan 15, 2011 1:32 pm
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I've received a great quote from Brazilian Direct for 1000 sq. ft. of Cumaru and would greatly appreciate any feedback on this company! I'm a hesitant to make such a big purchase online but the quote is so good I need to at least investigate.

Thanks!


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Amish made hardwood

 Post subject: Re: Opinions or feedback on Brazilian Direct
PostPosted: Sun Jan 16, 2011 8:17 pm 
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Joined: Sun Jun 27, 2010 8:28 pm
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Location: Minneapolis, Minnesota
I would ask what the board lengths are. Many of these places will come with what seems to be a good price and then the boards are all short ones. I would also ask them to send you a few sample boards, or order one box of it to see.

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Rhodes Hardwood Flooring
Minneapolis, St. Paul, MN
http://www.HardwoodFlooringMinneapolis.com


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 Post subject: Re: Opinions or feedback on Brazilian Direct
PostPosted: Mon Jan 17, 2011 7:23 am 
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Joined: Wed Aug 04, 2004 10:08 pm
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Location: Bonita Springs, Florida
Definitely order a box. I dealt with Dan quite a bit five, six years ago and sold the same product, and that was one thing that helped sell his product. Not sure how things are today but he still gets great reviews at the gardenweb.com


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 Post subject: Re: Opinions or feedback on Brazilian Direct
PostPosted: Wed Mar 28, 2012 6:41 pm 
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Joined: Wed Mar 28, 2012 6:38 pm
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WARNING!!

Be very careful in dealing with this company. They screwed me big time. Please go here

http://www.dataweb-design.com/brazilian.html

for information and EVIDENCE.

Also, NOT all their reviews on gardenweb,com are good.

Also, 5 BBB complaints against them.

Beware.


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 Post subject: Re: Opinions or feedback on Brazilian Direct
PostPosted: Fri Jun 21, 2013 7:28 pm 
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It seems like the best policy is always to be sure to inspect the product you receive BEFORE you install it, including board widths and other elements of quality, and if there are problems, contact the company immediately.


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 Post subject: Re: Opinions or feedback on Brazilian Direct
PostPosted: Sat Jun 22, 2013 9:32 am 
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Joined: Sat May 02, 2009 3:45 pm
Posts: 3309
Location: Tucson AZ
samburnell wrote:
WARNING!!

Be very careful in dealing with this company. They screwed me big time. Please go here

http://www.dataweb-design.com/brazilian.html

for information and EVIDENCE.

Also, NOT all their reviews on gardenweb,com are good.

Also, 5 BBB complaints against them.

Beware.



I've run into that problem before. Luckily I noticed before installing. The consumer bought it (US manufacturer prefinished solid) online and it sat around for six months, no way to send it back.
I charged almost double to sort out the floor.

The issue was not really manufacturing but because it dried down to much.

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Stephen Perrera
Top Floor Installation Co.
Tucson, Arizona
Floor Repairs and Installation in Tucson, Az
http://www.tucsonazflooring.com


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 Post subject: Re: Opinions or feedback on Brazilian Direct
PostPosted: Mon Jun 24, 2013 10:03 am 
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Joined: Thu Jul 14, 2005 12:05 pm
Posts: 1388
Location: Knoxville,Tn
All the pics look like like the boards were narrow didnt see any 51/8" wide. The wider the board the more variation in width you will see. You should have inspected it and sent it back immediately. This is where getting a deal on the internet isnt that great of a deal after all. Your installers by installing the floor have accepted the condition of the floor as usable and you may just be stuck with what you have.

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Kevin Daniel
Heartland Hardwood Flooring
Knoxville, Tn
www.HeartlandHardwoodFlooring.com


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 Post subject: Re: Opinions or feedback on Brazilian Direct
PostPosted: Mon Jun 24, 2013 11:12 am 
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Joined: Wed Aug 04, 2004 10:08 pm
Posts: 1679
Location: Bonita Springs, Florida
I actually had Brazilian Direct call me to remove this post about a year or so ago, which I declined. I dealt with an exact same problem (but 5" Santos Mahogany) with BR111 back in 2006 and had some yahoo installer in Maryland told me it wasn't his problem, yet he installed some of it...

http://www.hardwoodinstaller.com/proble ... it-all.htm

Yea, Kevin. I did not really pay much attention to those pictures before, but it's obvious the blame goes on the installer regardless of the problem. The whole situation with me turned out positive after all the crap was sorted out. BR111 didn't even want to deal with getting it back so a buddy up in Baltimore got 1,800 SF free which he put in his own house. BR111 also gave me a complete refund on the order for my trouble. Of course that was back in the days they were raking in the cash.

I miss those online days...


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 Post subject: Re: Opinions or feedback on Brazilian Direct
PostPosted: Wed May 11, 2016 1:10 am 
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Joined: Wed Mar 28, 2012 6:38 pm
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Regarding my (Sam Burnell) above post, all matters with Brazilian Direct have been resolved to my complete satisfaction.


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